Help Receiving BBC TV and Radio

Manufacturers' helplines

If you have a problem with a piece of equipment, please see your retailer or contact the manufacturer. Many manufacturers have help or support sections on their websites, as well as email contact details - click on the relevant name below. Or you can phone their customer helpline.

Name and website link Customer helpline
(External) Alba Radio Limited
0871 230 1777
(External) Bush Radio plc
0871 230 1777
(External) Daewoo Electronics
0870 100 2525
Digifusion
0870 240 5005
(External) Goodmans
0871 230 1777
(External) Grundig
0871 230 1777
(External) Hauppage
020 7378 1997
(External) Hitachi
0870 405 4405
(External) Humax
0870 247 8800
(External) JVC
0845 310 8000
(External) Labgear
0845 757 3479
(External) LG
0844 847 1400
(External) Nokia
0845 045 5555
(External) Pace
0844 257 1088
(External) Packard Bell
0870 1122334
(External) Panasonic
0800 169 3012
(External) Philips
0800 331 6015
(External) Pioneer
0330 123 1240
(External) Sagem
0845 0900 316
(External) Samsung
0845 726 7864
(External) Sharp
08705 274 277
(External) Sony
08705 111999
(External) Toshiba
0844 856 0730
(External) Triax
01443 778908
(External) Wharfedale
0845 6040105

To top

Local Navigation

Explore the BBC

Home

A to F

H to L

M to Sc

Sp to W

A whole lot more from the BBC

Back to start of navigation

BBC links

BBC © MMIX

The BBC is not responsible for the content of external internet sites.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.

Change Text Only Settings

Graphic version of this page