Help Receiving BBC TV and Radio
You can receive satellite TV free to air from Freesat or Freesat from Sky, or by subscription from Sky.
Typical reception problems include picture break-up or freezing, missing channels, the wrong regional channel, or no reception at all. The cause may lie in your set-top box, viewing card or satellite dish, or the weather.
All of the BBC's digital TV and radio services are available free, without a subscription. You don't need a viewing card to receive them. Many other channels are also available free, although some are encrypted and require a viewing card.
You can get free-to-air satellite TV with (External) Freesat or (External) Freesat from Sky . You can also get it with other satellite equipment that you install yourself and tune to the correct frequencies.
The same satellite signals cover the whole country, so you can receive all the BBC's national and regional TV and radio channels wherever you are.
If you have a Sky set-top box and active viewing card, you will normally see your local BBC One region on channel 101. If your card is damaged or out of date, or you don't have a card, channel 101 will show BBC One London region programmes and channel 102 will show BBC Two England. For queries about Sky viewing cards, please contact (External) Sky .
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