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DQ Policies Ref 02 Compliance with policies and standards within Delivering Quality is mandatory. Any proposal to step outside the policies and standards needs to be discussed and agreed with the appropriate authority / approval body.
Referrals
Technology Delivery is fraught with legal risks, such as data protection and copyright. Many legal issues can be resolved by ensuring that the correct contract is in place, or that proper consultation has occurred. The BBC has lawyers who can assist with contractual, programme, copyright and data protection issues, and they need to be consulted at the earliest stage about areas which may run legal risks. Please see Matters of Law.
In addition, a number of sections within DQ give details of specific specific referrals of who should be contacted and when.
Other Issues and Requests
If there any potential areas of conflict, or where necessary guidance is not given, in the first instance you should contact the relevant BBC or Technology Representative as early as possible.
Enquiries for interpretation and clarification should be made direct to the Content Authority (or their nominated contact). If the CA is not known or for general enquiries & help requests can be made via the DQ Team ( dqm@bbc.co.uk )
who will refer as follows:-:
Technology Investment Approval Group if there is the potential for a long-term issue
Enquiries may result in a change request to the existing policy / standard, or the need for an exception to be approved.
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1) Change Requests
If the exception is to a change currently going through DQ Change Control,
2) Project Exceptions
3) Existing DQ Content
The DQ Content Manager is responsible for ensuring that advice is given on a timely basis. The role of the DQ Content Manager in respect of advice is:
If the required advice is not given in the time scales agreed with DQ Content Manager, referral should be to the DQ Manager.
At the time of signing the contract, the details of the Supplier, the relevant areas of DQ, the name of the Contract Managers should be sent tothe DQ Team ( dqm@bbc.co.uk ). Appropriate notifications will then be sent out about potential and actual changes:-
Suppliers may be able to obtain an exemption if there are appropriate reasons for non-compliance with the changes.
Only a limited number of standards are published within this site. All relevant standards & information will made available to third parties and suppliers at an appropriate stage of the work being "commissioned" e.g. as part of an Invitation To Tender.
However, if you think you need access to specific standards and/or information not currently available to you, access will be granted provided that
Please make your request through your BBC contact.
If you do not have a contact, or you wish some further clarification or general information, please send your request to the DQ Team by e-mailing dqm@bbc.co.uk , subject "DQ Enquiry", not forgetting to include the reasons for your request.
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