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• Technical Help

Technical Help

If you are having problems viewing CBeebies content, you may not have the correct software installed. CBeebies use several different technologies, the players for which can all be downloaded free of charge from the links below.

Flash Player

Flash

Used for watching videos, animations and playing games.

Windows Media Player

Flash

A media player which plays sound and video.

Shockwave Player

Flash

Used for watching 3D animation and games.

Java

Java

Java enhances web pages and add extra features which are not possible in normal HTML.

Webcam

Webcam

How to use a webcam.

Quicktime Player

Quicktime Player

QuickTime is often used for high quality video (preferred on Macs).

Real Player

Real Player

A sound and video player.

Acrobat Reader

Acrobat Reader

The reader is needed to look at PDF files.

Related Links

On the BBC

• Webwise: What are plug-ins?

• Computer Tutor

• BBC News: Children and safer net use

• BBC Newsround: Safe surfing

• CBBC: Stay safe

External to the BBC

• (External) Childnet International

• (External) Childnet: Chatdanger

• (External) Childnet: Kidsmart

• (External) Thinkuknow

The BBC is not responsible for the content of external sites.